Last Updated August 20th 2025

Welcome to ARTT International Co. Ltd (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, online store, and related services for the international distribution of lumber, steel, and hardware supplies (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use immediately.

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1. Eligibility

1.1 You must be legally capable of entering into binding contracts and at least 21 years old, or the legal age required in your jurisdiction for B2B transactions involving industrial hardware supplies.
1.2 By using our Services, you represent and warrant that you meet these requirements.

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2. Use of Services

2.1 You agree to use our Services only for lawful business purposes.
2.2 You may not interfere with, damage, or disrupt our website, systems, or other users’ experience.
2.3 We reserve the right to suspend or terminate accounts or block access if you violate these Terms.

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3. Product Information and Availability

3.1 We strive for accuracy in product descriptions, specifications, and pricing but cannot guarantee that all information is error-free. We reserve the right to correct errors without notice.
3.2 Product availability is subject to change based on international supply and shipping conditions.
3.3 We may limit quantities or refuse orders at our discretion.

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4. Pricing, Payments, and Currency

4.1 All prices are listed in the currency specified at checkout. We accept multiple currencies and payment methods, including credit cards, wire transfers, and PayPal.
4.2 Payment is due at the time of purchase.
4.3 International orders may incur additional taxes, customs duties, and fees, which are the buyer’s responsibility.

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5. Shipping and Delivery

5.1 We ship internationally and provide shipping insurance, subject to applicable laws and regulations.
5.2 Estimated delivery times are provided for convenience and are not guaranteed.
5.3 Risk of loss and title passes to you upon delivery to the carrier.
5.4 Customers must provide accurate shipping information. ARTT International Co. Ltd is not responsible for customs clearance or duties.

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6. Returns, Refunds, and Cancellations

6.1 Returns, refunds, and cancellations are governed by our Return Policy, available on our website.
6.2 Customized, cut-to-size, or special-order products may not be eligible for return.
6.3 Refunds are processed to the original payment method, minus any applicable fees and shipping charges.

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7. Intellectual Property

All content on our website, including text, graphics, logos, product images, and software, is the property of ARTT International Co. Ltd or its licensors. You may not use, reproduce, or distribute our content without prior written permission.

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8. Limitation of Liability

To the fullest extent permitted by law:
8.1 We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
8.2 We are not liable for indirect, incidental, or consequential damages arising from your use of our Services or purchase of products.
8.3 Our total liability to you will not exceed the amount paid by you for the products or Services in question.

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9. Indemnification

You agree to indemnify, defend, and hold harmless ARTT International Co. Ltd, its affiliates, officers, employees, and agents from claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of Services or breach of these Terms.

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10. Data Collection and Privacy

10.1 We collect personal and business data as part of providing our Services.
10.2 Use of our website constitutes acceptance of our Privacy Policy, which explains how we collect, store, and protect your data.

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11. International Use

You are responsible for complying with all local laws and regulations, including import/export restrictions, trade compliance, and taxes in your jurisdiction.

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12. Governing Law and Dispute Resolution

12.1 These Terms are governed by the laws of Hong Kong.
12.2 Any disputes will be resolved via binding international arbitration, unless prohibited by local law.

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13. Miscellaneous

13.1 Force Majeure: We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, strikes, or shipping delays.
13.2 Age Restriction: Users must be legally allowed to handle B2B hardware supplies, recommended age 21+.
13.3 Changes to Terms: We may update these Terms from time to time. Updates will be posted with a new “Last Updated” date. Continued use of Services constitutes acceptance.

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14. Contact Us

For questions regarding these Terms or our Services:

ARTT International Co. Ltd
Email: arttinternationtrading@gmail.com
Phone: +1 (868) 472-1206
Address: Room 409, Beverley Commercial Centre, 87–105 Chatham Road South, Tsim Sha Tsui, Hong Kong